It's a mystery that has perplexed me for months. What IS making my Firefox internet browser crash? Why is Firefox soaking up 90% of my CPU and killing all other programs in the process?
At first I was inclined to blame
Firefox as they are the nearest convenient target. But others (especially those on the
Firefox user forums) insisted that the problem came from a malfunctioning Firefox extension. The trick was to deactivate them one at a time and see how Firefox reacted. But when this was first suggested to me, I had about 30 extensions and I honestly couldn't be bothered deactivating each one at a time - it was just too time-consuming and tedious a task. Besides I was still convinced it was Firefox's fault that the browser was going crazy.
Then a while back, in an effort to speed up the computer, I stripped down my Firefox browser to the bare minimum with my top ten "must-have" extensions. But still the problem persisted. Within 15 minutes of Firefox being started up, the CPU would hit 100% and Firefox would account for 250,000 k of space. This is a staggering amount for one individual program and it meant that Firefox was accounting for approximately 85% of the CPU usage. In these circumstances, Firefox was totally unusable. So I finally decided to see if one of these ten extensions were to blame and so I began deactivating them one at a time and waiting 24 hours to see if it had any effect.
Initially I suspected the "Customize Google" extension as I have heard some rumblings in the past about its shortcomings. But no, it wasn't that. Deactivating the "Customize Google" extension had no effect on Firefox whatsoever. So the next day I randomly chose another extension in the list, clicked "deactivate" and waited.
Within 10 minutes, the CPU usage for Firefox dropped from 90% to 2% and its total space went from 200,000 k to 95,000 k . 8 hours later, it remained the same.What was the offending extension that causes Firefox to do a Kamikaze death-dive?
The Skype toolbar for Firefox.
So if your Firefox is doing a dying swan act everytime you open it (and you also have the Skype toolbar), you now know who the culprit is!
Hi Mark,
Thank you for bringing this to our attention - we are working hard to fix it. I deeply apologize for the trouble.
There are of course several things I would like to ask:
1. Do you have the latest version of the Skype Toolbar?
2. Have you tried the FF extension that comes with Skype 3.0 or later - does it give the same result for you?
I will contact you directly on Skype also.
Anyone else having the same problems, feel free to contact me at skype:peter.kalmstrom.nu
Best regards
Peter Kalmström, PM Skype Toolbars